CAD Administration & Technical Support Services

Reduce CAD downtime, workflow disruptions, and engineering data issues with reliable CAD administration and technical support for design and manufacturing teams.

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CAD Administration & Technical Support Services

CAD administration services

Managing CAD systems across users, projects, and engineering teams can quickly become difficult without proper administration and workflow control.

We provide CAD administration services to help companies manage CAD environments, software deployments, licenses, templates, user permissions, and engineering standards across product design and manufacturing operations.

Our team also helps organize CAD files, libraries, and project structures to improve consistency and reduce workflow disruptions across engineering teams.

Our services include:

  • CAD system administration
  • CAD license management
  • User access and permissions
  • CAD deployment and setup
  • CAD standards and templates
  • File and folder organization
  • Multi-user CAD environment support
  • CAD workflow management

CAD technical support

CAD issues can slow down engineering teams and disrupt daily design work.

We provide CAD technical support and CAD application management support (CAD AMS) to help resolve crashes, broken references, file conflicts, installation problems, compatibility issues, and workflow disruptions across CAD environments.

Our team supports a wide range of CAD platforms, Vault/PDM systems, and newer software releases used across product design and manufacturing teams. We also help migrate legacy CAD data, templates, libraries, and project files from older systems to updated CAD environments.

Unlike generic IT support teams, our engineers understand CAD workflows, engineering dependencies, and manufacturing design processes. This helps us resolve issues faster and support ongoing project work more effectively.

Areas we support:

  • CAD application support
  • CAD software troubleshooting
  • Workflow issue resolution
  • Broken reference and file support
  • CAD migration support
  • Version and compatibility support
  • Engineering application support

PDM, Vault & Engineering Data Management support

Unorganized engineering data and unmanaged revisions often create delays, duplicate files, and workflow confusion across design teams.

We support Autodesk Vault, SOLIDWORKS PDM, and engineering data management environments to help teams manage revisions, permissions, project structures, and engineering file workflows more efficiently.

Our team also helps maintain stable Vault and PDM systems while reducing issues related to lost references, duplicate data, inconsistent revisions, and disconnected file management processes.

Capabilities include:

  • Autodesk Vault administration
  • SOLIDWORKS PDM support
  • Revision and lifecycle management
  • CAD file organization
  • User permission management
  • Check-in/check-out support
  • Vault migration and setup

CAD customization & workflow optimization

Inconsistent templates, unmanaged libraries, and disconnected workflows often create rework across engineering teams.

We customize CAD environments, templates, libraries, and workflows to improve consistency across design and manufacturing operations. Our team also supports automation and CAD standardization to help engineering teams work more efficiently across projects.

Our capabilities can include:

  • CAD template standardization
  • CAD customization support
  • Macro and automation support
  • Drawing and library setup

Technologies we use

INVENTOR * SOLIDWORKS * SOLIDEDGE

AUTOCAD * FUSION 360 * CATIA

UNIGRAPHICS NX * PTC CREO * AUTODESK VAULT

SOLIDWORKS PDM * TEAMCENTER * PTC WINDCHILL

ENOVIA SMARTEAM * 3D EXPERIENCE * SOLIDWORKS VISUALIZE

3DS MAX

Industries we serve

METAL FABRICATION

AGRICULTURE

FOOD & BEVERAGE

AUTOMOTIVE

MANUFACTURING

INDUSTRIAL MACHINERY

DAIRY PRODUCT MANUFACTURING

MEDICAL

HEAVY MACHINERY

PACKAGING

MARITIME

ENTERTAINMENT

POWER

MATERIAL HANDLING

AEROSPACE

RENEWABLES

DATA CENTERS

Industrial standards

ANSI/ASMEISO 2768BS EN 1993AS 1170API

Frequently Asked Questions

CAD Admin Support Services FAQs

Many companies outsource CAD administration and technical support when internal engineering teams become overloaded or lack dedicated CAD administration expertise. CAD issues, software upgrades, Vault/PDM problems, broken references, and workflow disruptions can slow down design teams and delay ongoing projects. Outsourcing gives companies faster access to CAD technical expertise, workflow support, license management, software migration assistance, and troubleshooting support across multiple CAD platforms and engineering systems. This helps engineering teams resolve issues faster and stay focused on design and production work instead of day-to-day CAD management tasks.
Yes. We help companies migrate legacy CAD files, templates, libraries, and engineering data to newer CAD platforms and updated software environments while reducing workflow disruptions.
We support a wide range of CAD platforms, engineering applications, and engineering data management systems used across product design and manufacturing environments. Tools and systems we support include: - AutoCAD - SOLIDWORKS - Autodesk Inventor - Creo - CATIA - Revit - Autodesk Vault - SOLIDWORKS PDM - Teamcenter - Windchill
Yes. We provide remote CAD administrator support for engineering teams that need help managing CAD environments, user access, software updates, Vault/PDM systems, workflows, and day-to-day CAD operations across design and manufacturing projects.
Yes. We help resolve common Vault and PDM issues related to file references, revision conflicts, duplicate files, check-in/check-out problems, and engineering data organization.
PROJECTS DELIVERED SUCCESSFULLY
100%

Projects Delivered

REDUCTION IN COST
63%

Reduction in cost

IMPROVEMENT IN PRODUCT
73%

Improvement in product

REDUCTION IN TIME TO MARKET
56%

Reduction in time to market

INCREASE IN INNOVATION
47%

Increase in innovation